We want you to absolutely love your Lullaby Club purchase. If for any reason your purchase isn’t quite right for you, you are welcome to return it to us within 20 days of receiving your order in exchange for an online gift voucher. Items returned outside of this period will not be accepted.
• We will only accept returned item(s) that have been booked using our returns portal.
• Orders can be returned back to us for store credit within 20 days of receiving it. (We do not offer refunds)
• Your item(s) will need to be in their original condition, with tags attached, unworn/unwashed and unstained.
• You will need to cover the cost of return postage.
• Online store credits in the form of online gift cards are valid for 3 years.
• You may only submit one return auth # per order
TERMS & CONDITIONS OF SECONDS SALE:
These are seconds and WILL have some of the following problems:
• Variations in dyed colour (tops may look different in shade to bottoms)
• Missing buttons
• Sizing issues
• Faults in fabric
• Excess dye spots
Please read the following terms and conditions of sale. By purchasing this item you are agreeing to these terms.
• Seconds items are final sale and can not be returned for refund.
• You cannot choose the colour of the items in the mystery pack, you can only choose the size. If you are unhappy with the colour you cannot return as change of mind.
• We cannot guarantee you will not receive two of the same item or colour if you chose multiple packs or items.
• You cannot return the item as faulty as these have been listed and by purchasing you are agreeing to the terms of sale
• You cannot exchange items in the pack for different sizes.